Shipping Policy
Last updated: October 20, 2026
trymatch Store Order & Shipping Policy
Welcome to trymatch Store, where every order is packed and dispatched with the attention it deserves. The guidelines below explain exactly how we handle orders and shipping, so you can shop with complete confidence from the moment you check out to the moment your package arrives at your door.
Order Processing
Orders submitted to trymatch Store receive our immediate attention. We prepare and process every order within 1–2 business days, counting Monday through Friday and excluding federal holidays observed in the United States. Orders received before 2:00 PM Eastern Time are generally dispatched the same business day whenever possible. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number, allowing you to monitor your shipment's progress in real time.
Domestic Shipping (United States)
We provide multiple shipping options within the United States so you can choose the pace that fits your needs. All delivery windows below begin once your order has left our facility.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–12 business days | $5.99 USD |
| Expedited Shipping | 2–3 business days | $14.99 USD |
| Overnight Shipping | Next business day | $29.99 USD |
| Free Standard | 7–12 business days | FREE |
Delivery estimates are calculated in business days. Transit times may run longer during peak periods, such as major holidays or severe weather events affecting carriers.
International Shipping
At this time, trymatch Store ships internationally only to Canada, the United Kingdom, Australia, and selected European Union countries. Orders shipped to these destinations typically arrive within 7–14 business days after dispatch. Please note that any import duties, customs fees, or local taxes levied by the destination country are the recipient's responsibility and are not included in the item price or shipping charges.
Order Tracking
Transparency matters to us. Once your order is dispatched, we will email your tracking number so you can follow your package every step of the way. If no tracking update appears within 3 business days of your order confirmation, please contact our customer support team and we will investigate promptly.
Address Changes
Should you need to correct or update your shipping address, please email us with your order number within 1 hour of placing your order. We will make every effort to honor change requests received after that window, but once an order has entered processing, we cannot guarantee that the address can still be modified.
Questions? [email protected] or 13158457320
Mon – Fri, 9:00 AM – 6:00 PM EST